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KMID : 1002520170110040017
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Korean Journal of Health Service Management
2017 Volume.11 No. 4 p.17 ~ p.28
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The Effects of Educational Training and Organizational Communication on Job Performance in General Hospitals
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Jung Sang-Jin
Park Jong
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Abstract
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Objectives : This study analyzed job performance in local area general hospitals to look for measurable effects from educational training and/or organizational communication.
Methods : For the purposes of this study, a survey was conducted of general hospital employees from 29 hospitals in Gwangju and Jeonnam. The survey period was August 22 - September 30, 2016, and 1,004 responses were used in the final analysis.
Results : This study revealed that certain aspects of communication (upward,downward,vertical,orinformal) had significant effects on job satisfaction, learning transfer, and general performance.
Conclusions : To improve job performance in general hospitals, employers must improve overall satisfaction by improving upon job training and internal communication. Specifically, training should be better connected to learning transfer and organizational design must encourage active communication between employees.
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KEYWORD
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Educational Training, Communication, General Hospitals, Job Performance
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